There are a couple of reasons why this might happen. By default, we only include Compass evaluations for URNs that are open. If an institution is completing Compass using a legacy URN which has closed, then the report will not appear. On institution filters there is an option to add in institutions which have closed and if you choose this option then the Compass evaluations will appear in your report.
The second possibility is that the institution is not in the network. We are unable to share Compass evaluations for institutions that are outside of the network. If you want to see Compass evaluations for institutions outside the network, then you will need to ask the institution to share their evaluations with you. If you do this then in the institution filters there is an option to see evaluations that are shared with you.