Once you have checked that your institution is eligible to upgrade from Compass to Compass+, simply follow the step-by-step guide below to start your upgrade to Compass+.
Please note: only an Admin user in Compass can complete the upgrade process. If you are a Compass Editor or Viewer, please ask your Admin user to follow the steps below to upgrade.
Upgrade process
1. Log in to Compass with your Admin username and password > https://auth.careersandenterprise.co.uk/schoolshub
2. Click on ‘Read more and upgrade now’ to complete the Compass+ pre-upgrade tasks.
3. Click on the 'Upgrade now' button. a four-section form will appear for you to complete.
You will need to:
- Confirm your institution's Management Information System (MIS)
- Enter your IT Manager or MIS administrator’s contact details
- Review your list of current Compass users
- Review all your Compass users and use the tick box to confirm whether each should be given access to Compass+
- When you have reviewed your users, confirm that they have permission to access learner data by ticking the box beside their name.
4. Confirm you have the authority to agree to the Compass+ Terms & Conditions and Privacy Notice.
Completing your upgrade
When you have submitted your upgrade form, you will see an acknowledgement screen. This details some final steps your IT Manager needs to complete to successfully connect your MIS to Compass+.
The final steps will have been emailed to your IT Manager using the email address you provided in the four-section form referenced above.
We strongly recommend planning in some time to speak with your IT Manager to arrange a time for them to complete your upgrade from Compass to Compass+. This usually takes just 20 minutes.
Hear what schools have to say about upgrading to Compass+...
Getting started with Compass+
You’ll receive an email welcoming you to Compass+ when you are connected.
The email explains how to get started with Compass+ and how to access help when you need it.
We’ve also prepared two online self-paced Compass+ training modules for new users. The modules are free and take around 30 minutes each to complete.
- Register or sign up to the Digital Hub to access self-paced training
Help with upgrading
If you have any problems upgrading to Compass+, please submit a support request to contact our friendly Customer Service Team.