User & Data Management
- Creating Compass Evaluations for different sites/departments within your institution
- I’ve been told that a new account has been created for me, but I haven’t received the welcome email - where is it? How can I login?
- How do I set up an admin account with no admin at my institution?
- I received an email asking to set up a Password to access my account but I’m getting a message back saying “this reset token is not valid”.
- I have created an account and it has still not been activated
- I cannot add users
- I cannot create a new evaluation/ add users / see the new admin panel feature
- Clear cookies and cache and enter incognito tab
- How to deactivate user (only for Admins)
- How do I manage users and Compass and Tracker shares for my institution?
- Account type permissions
- How to update users roles (only for Admins)
- How to activate a pending user
- Forgotten password and login issues