The Compass+ Help Centre provides access to Compass+ help articles and training opportunities, all in one place.
It’s available anytime when you are logged in to Compass+, and has been designed to quickly help you find what you need. You can also access the Help Centre online, when you're logged out of Compass+ too. This is a public URL so anyone with the internet can access it > https://careersandenterprise.zendesk.com/hc/en-gb
To view Help Centre articles for OnTrack+, as referenced in the OnTrack+ Practice Guide - please see OnTrack+ - (Risk of NEET Indicator)
Accessing the Compass+ Help Centre when you're logged in to Compass+
Just click the ‘Help Centre’ button at the bottom of the navigation bar. From here, you'll be redirected to the Compass+ Help Centre landing page.
- Click on promoted articles to view key information about specific Compass+ features
- Use the search bar to help you quickly and easily find what you're looking for
- Submit a support request (top righthand side) if you run into any technical difficulties and need help from our Technical Specialists.